Privacy Policy
At Collins Community Credit Union Bank, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you use our services or visit our website.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, address, email, phone number, date of birth, and Social Security number.
- Financial Information: Account numbers, transaction history, credit information, and income details.
- Online Information: IP address, browser type, device information, and cookies.
How We Use Your Information
We use your information for the following purposes:
- To process transactions and provide financial services
- To verify your identity and prevent fraud
- To improve our products and services
- To communicate with you about your accounts and our services
- To comply with legal and regulatory requirements
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service providers who assist us in delivering our services
- Legal and regulatory authorities when required by law
- Credit reporting agencies for credit-related purposes
Data Security
We implement robust security measures to protect your information, including:
- Encryption of sensitive data
- Firewalls and intrusion detection systems
- Regular security audits and employee training
Your Rights and Choices
You have the right to:
- Access and review your personal information
- Request corrections to inaccurate or incomplete information
- Opt-out of certain data sharing practices
- Request deletion of your information, subject to legal requirements
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes through our website or direct communication.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at:
Collins Community Credit Union Bank
1150 42nd Street NE
Cedar Rapids, IA 52402
Phone: (319) 393-9000
Email: privacy@colinscomunity.com
Last updated: May 15, 2024